Privacy Policy

Who we are

    • It is policy to protect your personal information. Please review the following Privacy Policy.
    • This Privacy Policy outlines how we collect, use, and, under specific circumstances, disclose your personal information. It also details the measures we have taken to protect your personal data. Additionally, this Privacy Policy explains your choices regarding the collection, use, and disclosure of your information. By accessing the Site directly or through another site, you agree to the practices described in this Policy.
    • Data protection is a matter of trust for us, and your privacy is essential to our relationship. Therefore, we will only use your name and other related information as specified in this Privacy Policy.
    • We will collect information only when necessary and relevant to our interactions with you.
    • We will retain your information only as long as required by law or for the purposes for which it was collected.
    • You can visit our website and browse without providing personal details. During your visit, you remain anonymous, and we cannot identify you unless you have an account with us and log in with your username and password.
    1. Data that we collect                                                                                                                                                                                  When you place an order with, we collect, store, and process various pieces of information to facilitate your purchases, handle potential claims, and provide our services. This personal information may include, but is not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.
      We use this information to process your orders, deliver the services and information you request, manage your account, verify and process payments, audit website data downloads, improve website layout and content, identify website visitors, conduct demographic research, and send you information that may be useful or that you have requested, including details about our products and services. If you consent, we may contact you via email with information about other products and services. You can opt out of marketing communications at any time.
      To facilitate delivery, we may share your name and address with third parties such as couriers or suppliers. It is important to provide accurate and up-to-date information and to inform us of any changes. You can access your order details by logging into your account on the Site. Here, you can manage your orders, address details, bank details (for refunds), and newsletter subscriptions. Please keep your access data confidential, as we are not liable for password misuse unless it is due to our fault.
    2. Additional Uses of Personal Information
      We may use your personal information for market research and to gather your opinions. This information is used anonymously for statistical purposes, and you can opt out at any time. Survey or opinion poll answers will not be shared with third parties unless required for competition participation. We may also send you information about our site, products, sales promotions, newsletters, and related business information. You can unsubscribe from these communications at any time, and we will process your request within seven working days. If your instructions are unclear, we will seek clarification. We may anonymize user data to analyze general location and website usage, and share this anonymized data with third parties, ensuring it does not personally identify you.
    3. Competitions.
      For competitions, we use your data to notify winners and promote our offers. Further details can be found in the competition participation terms.
    4. Third Parties and Links
      We may share your details with companies in our group, agents, and subcontractors to assist with data collection, payment processing, data analysis, marketing, or customer service. We may also share information for fraud protection and credit risk reduction. In the event of a business sale, we may transfer our databases containing your personal information. We will not sell or disclose your data to third parties without your consent unless necessary for the purposes stated in our Privacy Policy or required by law.
      Our site may contain third-party advertisements and links. We are not responsible for the privacy practices or content of these third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. 
    5. Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and your computer.

Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

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